Privacy Policy
Privacy Policy
Effective Date: June 2026
Divergent Coaching ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, booking forms, contact forms, and SMS communications.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Mobile phone number
- Appointment information
- Information submitted through website forms
- Information related to service inquiries
We collect this information solely to provide requested services, communicate with you, schedule appointments, and respond to inquiries.
How We Use Your Information
We use the information you provide to:
- Respond to service inquiries
- Schedule and manage appointments
- Send appointment confirmations
- Send appointment reminders
- Provide customer support
- Deliver requested services
- Maintain internal business records
SMS Communications
By providing your mobile phone number and opting in through our website forms or booking pages, you consent to receive SMS messages from Divergent Coaching.
SMS messages may include:
- Appointment confirmations
- Appointment reminders
- Responses to service inquiries
- Customer service communications
- Service-related updates
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP.
SMS Privacy Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We may share information only with service providers that assist us in operating our business and delivering services to customers, including customer support providers, website hosting providers, scheduling platforms, and technology vendors. These providers may only use information as necessary to perform services on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Our website utilizes SSL encryption for form submissions and other industry-standard security measures designed to protect information transmitted through our website.
While we take reasonable precautions to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
This website is not intended for children under the age of 13.
We do not knowingly collect, maintain, or solicit personal information from children under 13 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.
By opting into our SMS services, you represent that you are at least 18 years of age.
Your Choices
You may opt out of receiving SMS messages at any time by replying STOP to any text message.
You may contact us to update, correct, or request deletion of your information where permitted by law.
Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve website functionality, analyze website traffic, and enhance the user experience.
These technologies may collect information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral sources
We may use services such as Google Analytics or similar website analytics tools to better understand how visitors interact with our website.
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
By continuing to use our website, you consent to the use of cookies and similar tracking technologies as described in this Privacy Policy.
Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Divergent Coaching
Address: 8 The Green, STE A
Business Phone: (866) 346-6871
Support Email: [email protected]
